A well known manufacturing company used primitive processes for tracking, record keeping and QA/QC, which lead to long response times and a disorganized internal database.
The SolutionMaesInfo built a three tiered web application with a backend email notification process
Benefits, etcDefect handling time reduced from weeks to hours
Centralized data storage available 24/7 for easy/fast retrieval
Web-based submission/approval process eliminated manual processes
Various defect status diagrams make handling processes more easily manageable
More clear statistical charting allows management to make intelligent decision